All new participants are welcome to one free trial for a class.
All bookings are taken on a pay as you go and first come first served basis.
Early bird discounts apply to bookings made using our website at least 48 hours prior to the start of the class.
The participant must be registered by completing the booking process using the Elevate website booking form to secure their place in a class: www.elevatenetball.co.uk/booking
Non-registered children cannot participate and children that are registered but have not booked in advance cannot be guaranteed a place in the class.
All fees are payable on booking and administered by either a bank transfer to Elevate Netball Ltd or cash at the start of the class.

A refund or credit for the fees paid is provided:

If Elevate Netball Ltd cancels a class.
If Elevate Netball Ltd changes the dates, times or venue of a class that you have booked on, and you are unable to attend the new dates, times or venue.
If you cancel in writing at least 48 hours in advance of the start of your class. This should be done by completing the ‘Contact Us’ form on the website: www.elevatenetball.co.uk/contact-us
At the discretion of Elevate Netball Ltd.

A refund or credit for the fees paid will not be provided:

If you cancel within 48 hours of the start of your class.
If you fail to attend a class or event and provide no notice or notice within 48 hours of the start of the class
If you have used a ‘block booking’ discount.

In the event the outdoor facilities are deemed unsafe to use for the class, where possible, indoor facilities at the venue will be used.
In the event there are no indoor facilities available and the class must be cancelled, you will be emailed at least 30 minutes before the start.
A refund or credit is provided if Elevate Netball Ltd cancels a class.

By placing an order, the customer accepts that the order is final. We will try to accommodate order changes or cancellation requests but cannot guarantee it will be possible.
Cancellations that are requested by the customer may be subject to a charge, as we may have already prepared artwork, ordered stock that we do not hold or re-organised our production line.
Garments offered are subject to availability.
Garment sizes given on the site are provided by the manufacturer. They are reasonably accurate and ‘industry standard’ but are given as a guide only.
For products that are personalised and printed to order, we are unable to provide a refund or exchange. Personalised items will only be eligible for a refund or exchange if the garment itself is faulty.
Non personalised items can be returned up to 28 days after purchase is received. Items must be unused and in their original condition (including all labels and tags intact).
Orders will be processed within 2 weeks and available to collect at the next Sunday session. We do not offer a delivery service.
Payment must be made via bank transfer. Details will be shared on an invoice of which will be sent as soon as your order has been processed.

Elevate Netball Ltd maintains public liability insurance with AXA XL for Sports Associations and Coaching.
Elevate Netball Ltd is responsible for participant and equipment safety, emergency procedures and first aid during its classes.
Elevate Netball Ltd takes no responsibility for the loss, damage, or theft of personal belongings brought to its classes.
Parent/carers are responsible for their own travel arrangements for participants to and from all classes.